Digitalized WorldPrivacy Policy
This policy explains how Digitalized World LLC ("we") handles personal data when we provide our services to companies that sell on marketplaces such as Amazon and TikTok Shop ("sellers").
1. Who we are
Digitalized World LLC, 2201 Menaul Blvd NE, Ste A, Albuquerque, NM 87107, USA. Contact for any privacy matter: amz@digitalizedworld.shop.
2. Our role
We build and run reporting and operations software for sellers. When we process data of the sellers' customers, we act on behalf of the seller and follow its instructions and the data protection policies of each marketplace.
3. What data we process
- Order data from marketplaces: order number, products, quantities, prices, and, where needed to fulfil the order or issue an invoice, the buyer's name and shipping address.
- Business data of sellers: sales, advertising, inventory and financial figures.
- Contact data: name and email of the people who write to us.
We do not collect payment card data and we do not use buyers' data for advertising or profiling.
4. Why we use it
Only to fulfil orders, issue invoices, provide customer service, produce the seller's reports and meet legal obligations. The legal basis is the performance of the contract with the seller and, for invoices, legal obligations.
5. Where the data is stored
Our systems store and process data in the European Union, in Germany (Frankfurt), on Supabase/AWS and Vercel. Authorized staff access it remotely over encrypted connections.
6. Who we share it with
Only with the seller the data belongs to, the marketplaces involved, and the service providers that host our systems (Supabase, Amazon Web Services, Vercel), under their data processing terms. We never sell personal data.
7. How long we keep it
Only as long as needed for the purposes above. When our relationship with a seller ends, we delete its customers' personal data within 30 days, except data that the law requires the seller to keep (for example, invoices), which is kept only for the legal period.
8. Security
Data is encrypted in transit (TLS) and at rest, access is limited to the people who need it, and every business account is protected with multi-factor authentication. See our Security page.
9. Your rights
You can ask to access, correct, delete or receive a copy of your personal data, or object to its processing. Write to amz@digitalizedworld.shop; if we process your data for a seller, we will help that seller (and the marketplace) answer your request within 30 days. You can also complain to your data protection authority.
10. Data breaches
If a breach affecting personal data occurs, we notify the affected sellers, the marketplaces involved (including TikTok Shop) and, where required, the competent authority and the affected people, without undue delay.
11. Changes
We review this policy at least once a year and whenever our processing changes. The date at the top shows the latest version.